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Getting started
iPhone running iOS 17 or later (iPhone only), Android phones and tablets running Android 11 or later, and Mac running macOS 14 or later.
It is the one-click analysis: Aeris examines what it can clean on your device and shows a summary of the space that can be freed. You stay in control of what gets deleted.
Yes, analysis is always free. Cleanup is free up to 500 MB; beyond that, Aeris Pro is required.
Analysis happens locally on your device. A connection is used for purchases and checking their status, which are handled by Apple or Google.
iPhone and Android
Detection is local: Aeris groups duplicates and near-duplicates directly on the device, without sending your photos anywhere. You choose what to keep before anything is deleted.
That is intentional: for photos and videos, the operating system requires its own confirmation. Aeris cannot bypass it, and it is an extra safeguard for you.
No. iOS and Android do not allow an app to clean other apps' caches or the system. Aeris focuses on photos, videos, contacts, calendar and storage.
It spots duplicate entries and lets you merge or delete them, after your confirmation. This feature is part of Aeris Pro.
Past events you no longer need. Aeris lists them and you choose which ones to delete.
Mac
They are moved to the Trash and can be restored. Exceptions: emptying the Trash and deleting browser data (history, cookies, caches) are permanent.
No. It is heuristic: it looks for names of known adware families and checks code signatures. It is not a signature-based antivirus. Keep macOS up to date and, if needed, use a dedicated security solution.
The DMG is signed with a Developer ID certificate and notarized by Apple. macOS may still ask for confirmation the first time a downloaded app opens: this is normal Gatekeeper behavior.
A reduced version is planned, limited to the folders you choose. It will be available “soon”, with no date announced at this stage.
The Uninstaller removes an app and its leftovers. Space Lens helps you visualize what takes up space. These features are part of Aeris Pro.
Subscription and billing
Apple: your Apple account settings, Subscriptions. Google Play: Google Play app, profile, Payments and subscriptions, Subscriptions. Do it at least 24 hours before the end of the period.
On the Aeris Pro screen, choose “Restore purchases” with the same Apple or Google account.
From Apple or Google, which handle payments. See the Refunds page.
They are indicative prices including tax (€2.99/month, €14.99/year, €29.99 lifetime). They may vary by country; the exact price is the one shown by the store at purchase time.
Privacy and security
No. Everything is analyzed locally; no personal data is collected or sent. No ads, no trackers. Details are in the privacy policy.
The quota is stored locally on your device. It is not sent to a server.
Aeris holds no data about you, but you can write to us at any time. See the GDPR and your rights page.
Troubleshooting
On iPhone and Android, deleted items may stay in “Recently deleted” (or equivalent) for a period set by the system. Empty it to get the space back. On Mac, empty the Trash.
First check “Recently deleted” (or your gallery's trash). On Mac, open the Trash and use “Put Back”. Beyond that, deletion may be permanent: back up before a large cleanup.
The App Store and Google Play listings and the DMG are not published yet: the buttons show “Coming soon”.
Write to us via the Contact page, stating the platform, the Aeris version and your system version.